Provide a way for trial users to retrieve a lost password
I was not able to download your software on my desktop due to network problems with its hardware, and now I can't remember my password to log in on my iPad and cancel my account before my trial expires. Guess what? You don't provide ANY way for me to retrieve a lost password on my iPad!!! I can't do it on my desktop, because, as I said, my desktop currently cannot connect to the web due to network problems it is having with its hardware. Very frustrating. Will not be using your product. I do not care how good it might be. I have not been able to use it, and now cannot even cancel it!!!!!!!
Please visit the eDoc Organizer cloud website at https://cloud.edocorganizer.com/Account/ForgotPassword to reset your password. The https://cloud.edocorganizer.com website is fully functional and available from any mobile device. You don’t need a desktop computer to manage or cancel your account.